About Us Contact Us Customer Reviews


Rental Conditions

*This all-inclusive offer does not apply to US residents or bookings made within the US

Car hire terms and conditions can differ from country to country, Car Rental supplier to supplier and vehicle to vehicle, always consult the specific Rental Conditions relating to your rental quotation. On the quotation page (Step 2) of our booking process you can find the rental conditions by clicking the icon located to the right of the car type. You can also find them on the third and final step of the booking process (Step 3) - at the bottom of the confirmation page.

To find the rental conditions for your rental:

Step 1- Search online for a quote

Step 2- Select your vehicle

Step 3- Go to rental conditions

Click on the links below to view explanations:

Rental conditions

Collision Damage Waiver (CDW)

This means your liability for damage caused to the rental vehicle is relinquished if it is involved in a collision. The waiver is limited to a certain amount and often excludes glass (windows etc.), tyres and any towing. The waiver usually carries an excess/deductible of a certain amount; this means that the renter will be liable for a certain amount e.g. In France the amount for some vehicles is €450.Top Top

Vehicle Theft Waiver

This removes or reduces the renter’s liability for the attempted theft or theft of the rented vehicle. The waiver may carry an excess/deductible amount, which means that the renter will be liable for a certain amount of the value of the vehicle damaged or stolen, for example up to first £2,000 of the damage.

SAFETY TIP: ArgusCarHire recommends that you remove the identifying tag that is usually on the key ring of the vehicle and store it safely elsewhere.

If the vehicle is stolen and the renter cannot return the key i.e. the renter was negligent and left the key in a prominent and vulnerable location, the renter may be liable for the full cost of the vehicle.Top Top

Liability Insurance

Every country has a minimum amount of insurance needed for someone to be permitted to drive. This covers the renter’s liability for any damage caused to other people and⁄or other people’s property. It is usually limited to a maximum of €1,000,000. The insurance is limited and there may be excess i.e. you may be liable for any amount over and above the value of the insurance.Top Top

Premium Location/Airport Fee

These are fees charged at some locations to cover the costs of services in the location.Top Top

VAT Local Tax

This is a tax applied by the government on car rental and the percentage (%) varies from country to country.Top Top

Road Fund Tax / VLF

This is a charge applied by rental companies to cover the cost of vehicle licensing.Top Top

Unlimited Mileage

Unlimited mileage is included in our rates. Many other companies charge this for accelerated vehicle depreciation.Top Top

Break Down Assist

All the vehicle suppliers have national assistance should the renter require it. Please ask at your local desk for the number and contact details at the time of rental.Top Top

Cancellation Procedure Explained

Cancellation of a booking must be made a minimum of forty eight (48) hours before the rental of the vehicle is due to commence pursuant to a booking made on this booking engine. If you wish to cancel a booking, the only accepted method is through our Website. In the event of a cancellation notice of which is received by CarTrawler within seven (7) days of the car rental booking date and at least forty eight (48) hours before the rental of the vehicle is due to commence pursuant to a booking made on this booking engine all funds will be reimbursed. In the event of a cancellation notice of which is received by CarTrawler outside seven (7) days of the car rental booking date and at least forty eight (48) hours before the rental of the vehicle is due to commence pursuant to a booking made on this booking engine all funds except a cancellation handling/ administration fee of € 25.00 and the non-refundable Administration Charge (Card processing fee) where applicable, will be reimbursed. In the event of a cancellation (notice of which is received by CarTrawler less than forty eight (48) hours before the rental of the vehicle is due to commence pursuant to a booking made on this booking engine no funds paid will be reimbursed to you, unless the entire rental amount has also been pre paid CarTrawler will retain 3 days rental and Administration Charge (Card processing fee) where applicable. In the event of a cancellation of a booking when the entire rental amount is payable on arrival, there is no fee for a cancellation but you still need to cancel your reservation through our Website.

It is the responsibility of the consumer to personally cancel any other ancillary product that they may have purchased in conjunction (Side by side) with their vehicle reservation, i.e. LOSS DAMAGE WAIVER EXCESS REIMBURSEMENT INSURANCE through third parties like insurance4carhire . In the event that you cancel or amend a credit/debit card booking CarTrawler will not be liable for any monetary losses suffered by you as a result of a change in monetary exchange rates between the time of your original booking and its subsequent cancellation or amendment (as applicable). Top Top

Price Guarantee

Argus Car Hire has sourced the best value prices from suppliers across the globe. We look for the best rates so you don't have to.

Here is our price promise for all our customers:

"If you have a confirmed reservation made via this website and you find a cheaper rate on the Internet for the same type of vehicle, from the same location and with the same conditions; we will refund you the difference between the two rates."

How good is that? We are sure of our great value and the savings you will make when you book with us.

As rates can change daily, our price promise is offered if you find a cheaper rate within 7 days of your reservation. Our price promise refers to rates that can be seen and verified from the Internet. It does not apply to any non-internet offers or offers available to people who may hold special discount codes or numbers that are not available to the public. Top Top