How it works
Step 1
Complete and submit the form below uploading the relevant images.
Step 2
We will replicate the search with the information you send us.
Step 3
You will hear back from us in less than 48 hours.
The lowest price or the difference back. Simple.
We have the lowest price for your car hire. Any car, any destination and in any currency. If you find a lower price we will refund you the difference.
Terms and conditions
Terms and Conditions:
“The lowest price or the difference back” price promise will be honoured if you find a cheaper car hire price with the same car hire company on a competitor’s website. Pickup and return dates, location and booking details should be identical.
The car hire booking details that must be identical are the Supplier brand (car hire company), fuel type and policy, one way fees, on airport location or off airport location, payment model i.e. pre-pay/part pay/deposit/post-pay, mandatory extras (e.g. snow tyres), cross-border travel fees, car type and size, drivers age conditions, mileage policy, airport fees, insurance excess requirement (i.e. the deposit to be authorised by the car rental agent on the vehicle driver’s credit card), bundled products (e.g. insurance included in the rental price).
It is important to bear in mind that ‘like for like’ refers to product and service and not additional options. Optional extra costs including additional driver, child seats, GPS systems etc. will not be considered i.e. if the price is for an off airport rental and arguscarhire.com’s offer is on airport, this will not be deemed ‘like for like’.
The price promise of the lowest price or the difference back may not include vehicles that have an “on request” status with Argus Car Hire or the company being compared and does not apply to promotional offers.
The price promise team will give the difference back on ‘like for like’ rates found on other websites under the following circumstances:
a) When customers search online and find a cheaper rate on another website before they have made a booking with Argus Car Hire
b) When customers have an existing booking with Argus Car Hire and find a cheaper rate on another website
Customers must submit their price promise claim at least 48 hours before their pick-up date and within 7 days of the car hire reservation.
Agents at Argus Car Hire must verify the terms and conditions of the alternative offer. When the price, supplier and terms and conditions have been checked, a member of the price promise team will be in contact with an update on your quoted rate within 48 hours.
All price promise requests are handled Monday to Friday, from 8am to 5pm on English and Spanish.
The number of claims is limited to 1 per booking and customers will be granted up to 4 successful claims per calendar year if the conditions described above are fulfilled.